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PetSmart EDI requirements

ANSI X12 · AS2/VAN · Portal: Ariba Cloud · Typical onboarding: 2–4 weeks

PetSmart-specific compliance context

  • Ariba Cloud is the vendor portal for certification and day-to-day compliance visibility.
  • Typical onboarding window: 2–4 weeks before production cutover (partner-controlled).
  • High chargeback exposure when ASN, invoice, or label rules drift.

Core EDI documents

CodeDocumentDirectionNotes
850Purchase OrderInboundAll PetSmart DC and store orders
855PO AcknowledgmentOutboundRequired confirmation
856Advance Ship NoticeOutboundOTIF metrics tracked; GS1-128 4x6 inch labels on all cartons
810InvoiceOutboundBranded packing slips required for drop shipments
997Functional AcknowledgmentBothRequired for all transmissions

Compliance requirements

  • Ariba registration with financial documents required
  • GS1-128 barcode shipping labels (4x6 inch) on all cartons
  • Branded packing slips required for all drop shipments
  • Supplier Code of Conduct compliance required
  • cGMP, FDA, and CPSC compliance for all applicable products
  • OTIF metrics tracked — non-compliance triggers financial penalties

Supplier programs & chargeback risk

Programs: Pet Product Brands, DC Suppliers, Drop-Ship

Chargeback exposure: High — EDI errors and routing guide non-compliance trigger financial penalties and rejections

Penalty amounts, fees, endpoints, and onboarding windows reflect each retailer's published routing guides and public sources and change frequently. Confirm current figures in the retailer's own vendor portal before relying on them.

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Operations teams

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Healthcare billing

837, 835, and 270/271 workflows are explained in plain English, with HIPAA-compliant handling and a documented BAA review path for diligence.

Developer teams

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